Frequently Asked Questions
Why choose Second City Roasters Coffee Club?
At Second City Roasters Coffee Club, we pride ourselves on providing a curated selection of premium, locally roasted coffees. Our offerings include a variety of blends and single-origin coffees, ensuring there's something for every coffee lover to enjoy!
How does the Coffee Club subscription work?
Joining our Coffee Club is simple! Once you sign up, you'll receive regular deliveries of our finest coffees right to your door. You can choose your preferred frequency, whether it's weekly, bi-weekly, or monthly, and we'll handle the rest! Subscription charges occur on Sunday mornings and are shipped out that week.
Can I customize my coffee selections?
Absolutely! We understand that everyone has unique tastes. You can customize your coffee selections based on your preferences, or you can opt for our surprise selections to discover new favorites!
How fresh is the coffee I receive?
Freshness is our top priority! All our coffees are roasted locally and shipped directly to you, ensuring that you enjoy the freshest brews possible. We believe that great coffee starts with quality and freshness!
How much coffee is included?
The bag size may vary slightly by roaster, but will generally be a total of about 24oz! Depending on which roaster your coffee comes from in a given month, that may be two 12oz bags, or three 8oz bags, etc.
What if I need to pause or cancel my subscription?
We want you to have complete control over your subscription. If you need to pause or cancel, simply reach out to us via email, and we'll assist you with the process. We're here to help!
Do you offer any referral discounts?
Yes! We love welcoming new members to our Coffee Club. Refer a friend to Second City Roasters Coffee Club & save $5 on next month's coffee! Simply have them mention your name when checking out for their subscription. It's our way of saying thank you for joining our coffee-loving community!
How much is shipping?
Shipping is free! We are proud to include shipping costs to our members in the Midwest. Shipping costs may vary slightly if shipping outside of the region.